Extended Christmas returns gift policy
We are welcoming customers to return any gift purchases up until January 10th 2021 for a cash refund.
We define a gift return as a fully sealed item with original tags and/or seals unbroken.
Otherwise our default return policy will apply.
Are there any exclusions?
Special order items that have been ordered specifically at a customer's request such as specific model or colour variant that we do not otherwise range.
Any additional gifts, rebates or extended warranties must not have been claimed and/or registered.
How do I open a return?
You can contact our support team here or by using the support button at the bottom of the page - the support button on mobile devices appears as a question mark.
Return details
Our default return warehouse address is;
northXsouth
27-29 Acorn Business Centre
Ballymoney
Co. Antrim
BT537LH
Gift returns are at the buyers expense however we can arrange a collection for larger items.
Please do not return an item without speaking to one of the team prior.